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Article ID: 957802 - Last Review: September 25, 2008 - Revision: 1.0

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SYMPTOMS

In a domain environment, you configure the Slow network connection time-out for user profiles Group Policy setting to reduce the time that is required for roaming profile users to log on to the domain through a slow network connection. Assume a user then logs on or logs off the domain through a slow network connection from a Windows Vista Service Pack 1 (SP1)-based or a Windows Server 2008-based client computer. In this scenario, the time that is required to log on or to log off the domain is still longer than expected.

Note After you configure this Group Policy setting, you expect the roaming profile client to use a local copy of the profile if the network connection is slow.

If you check the user environment debug log or if you capture a network monitor trace, you see that the client computer downloads or uploads the roaming user profiles every time that the user logs on or logs off the domain. This behavior occurs even in a slow network environment.

CAUSE

This issue occurs because the slow network connection detection mechanism has changed in Windows Vista SP1 and in Windows Server 2008. Therefore, the client does not detect the slow network environment correctly.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Vista SP1 or Windows Server 2008 installed on the client computer.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Icmp.dll6.0.6001.222683,07217-Sep-200803:20x86
Iphlpapi.dll6.0.6001.2226891,64817-Sep-200803:26x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Icmp.dll6.0.6001.222683,58417-Sep-200803:36x64
Iphlpapi.dll6.0.6001.22268126,97617-Sep-200803:42x64
Icmp.dll6.0.6001.222683,07217-Sep-200803:20x86
Iphlpapi.dll6.0.6001.2226891,64817-Sep-200803:26x86
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Icmp.dll6.0.6001.222682,56017-Sep-200803:32IA-64
Iphlpapi.dll6.0.6001.22268252,41617-Sep-200803:41IA-64
Icmp.dll6.0.6001.222683,07217-Sep-200803:20x86
Iphlpapi.dll6.0.6001.2226891,64817-Sep-200803:26x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the Slow network connection time-out for user profiles Group Policy setting, visit the following Microsoft Web site:
http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/gp/17.mspx?mfr=true (http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/gp/17.mspx?mfr=true)
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File namePackage_1_for_kb957802~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,792
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_2_for_kb957802~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,959
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_3_for_kb957802~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,797
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_4_for_kb957802~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,797
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)17-Sep-2008
Time (UTC)17:57
File nameX86_d57e2ee9010e5c6a96231d048edfcf87_31bf3856ad364e35_6.0.6001.22268_none_be2c1effa433f7b1.manifest
File versionNot Applicable
File size712
Date (UTC)17-Sep-2008
Time (UTC)17:57
File nameX86_microsoft-windows-t..-platform-libraries_31bf3856ad364e35_6.0.6001.22268_none_eac1ac5eb4953a61.manifest
File versionNot Applicable
File size7,413
Date (UTC)17-Sep-2008
Time (UTC)04:08
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameAmd64_e7fe47bdd47becde040655f92d6091e1_31bf3856ad364e35_6.0.6001.22268_none_1c4bef4493d731f9.manifest
File versionNot Applicable
File size1,072
Date (UTC)17-Sep-2008
Time (UTC)17:57
File nameAmd64_ea5ecac7343c850e0d34848372291153_31bf3856ad364e35_6.0.6001.22268_none_9c42de85d9ad2b75.manifest
File versionNot Applicable
File size716
Date (UTC)17-Sep-2008
Time (UTC)17:57
File nameAmd64_microsoft-windows-t..-platform-libraries_31bf3856ad364e35_6.0.6001.22268_none_46e047e26cf2ab97.manifest
File versionNot Applicable
File size7,437
Date (UTC)17-Sep-2008
Time (UTC)04:33
File namePackage_1_for_kb957802~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,802
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_2_for_kb957802~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,201
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_3_for_kb957802~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,037
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_4_for_kb957802~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,037
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)17-Sep-2008
Time (UTC)17:57
File namePackage_for_kb957802_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,437
Date (UTC)17-Sep-2008
Time (UTC)17:57
File nameX86_microsoft-windows-t..-platform-libraries_31bf3856ad364e35_6.0.6001.22268_none_eac1ac5eb4953a61.manifest
File versionNot Applicable
File size7,413
Date (UTC)17-Sep-2008
Time (UTC)04:08
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_4aa7283418709921d6d7ba89a6672e76_31bf3856ad364e35_6.0.6001.22268_none_3bd6b4fc855eee58.manifest
File versionNot Applicable
File size714
Date (UTC)17-Sep-2008
Time (UTC)17:56
File nameIa64_ce5e3dc0545156cfc3b5db2001d12522_31bf3856ad364e35_6.0.6001.22268_none_034d9d6df7149b31.manifest
File versionNot Applicable
File size1,070
Date (UTC)17-Sep-2008
Time (UTC)17:56
File nameIa64_microsoft-windows-t..-platform-libraries_31bf3856ad364e35_6.0.6001.22268_none_eac35054b493435d.manifest
File versionNot Applicable
File size7,425
Date (UTC)17-Sep-2008
Time (UTC)04:18
File namePackage_1_for_kb957802~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,797
Date (UTC)17-Sep-2008
Time (UTC)17:56
File namePackage_2_for_kb957802~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,032
Date (UTC)17-Sep-2008
Time (UTC)17:56
File namePackage_3_for_kb957802~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,032
Date (UTC)17-Sep-2008
Time (UTC)17:56
File namePackage_for_kb957802_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)17-Sep-2008
Time (UTC)17:56
File namePackage_for_kb957802_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)17-Sep-2008
Time (UTC)17:56
File namePackage_for_kb957802_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)17-Sep-2008
Time (UTC)17:56
File namePackage_for_kb957802_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)17-Sep-2008
Time (UTC)17:56
File namePackage_for_kb957802_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)17-Sep-2008
Time (UTC)17:56
File namePackage_for_kb957802_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)17-Sep-2008
Time (UTC)17:56
File nameX86_microsoft-windows-t..-platform-libraries_31bf3856ad364e35_6.0.6001.22268_none_eac1ac5eb4953a61.manifest
File versionNot Applicable
File size7,413
Date (UTC)17-Sep-2008
Time (UTC)04:08

APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise
    • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe kbhotfixserver KB957802
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