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Article ID: 958702 - Last Review: October 8, 2011 - Revision: 2.0

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SYMPTOMS

When you copy large files between two Windows Vista or Windows Server 2008-based computers, the copy speed may be very slow. This problem occurs even when you are working in a high bandwidth WAN network environment.

Note When you copy files between two Windows Vista or Windows Server 2008-based computers, the Server Message Block (SMB) 2.0 protocol is used.

CAUSE

This problem occurs because the network throttling mechanism of SMB 2.0 reduces the number of Input/Output requests that are sent over the network. Therefore, the network performance decreases.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix on Windows Vista-based computer, you must have Windows Vista SP1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack


No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb.sys6.0.6001.22307105,98412-Nov-200802:49x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb.sys6.0.6001.22307135,16812-Nov-200803:23x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
948066  (http://support.microsoft.com/kb/948066/ ) How to use the throttling mechanism to control network performance in Windows Vista
For more information about the SMB 2.0 protocol, visit the following Web site:
http://msdn.microsoft.com/en-us/library/cc246482(PROT.10).aspx (http://msdn.microsoft.com/en-us/library/cc246482(PROT.10).aspx)

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File namePackage_for_kb958702_client_1~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,367
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_client~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,431
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_sc_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,421
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_sc~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,423
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_server_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,425
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_server~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,431
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_winpesrv_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,422
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_winpesrv~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)12-Nov-2008
Time (UTC)23:07
File nameX86_e4936d4660169275cf7c962ef849cb58_31bf3856ad364e35_6.0.6001.22307_none_eee52bad8cba4b8f.manifest
File versionNot Applicable
File size698
Date (UTC)12-Nov-2008
Time (UTC)23:07
File nameX86_microsoft-windows-smbminirdr_31bf3856ad364e35_6.0.6001.22307_none_80220fd26a34ba9c.manifest
File versionNot Applicable
File size8,844
Date (UTC)12-Nov-2008
Time (UTC)08:24
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameAmd64_97da72e8d2dad563ae3276039597409c_31bf3856ad364e35_6.0.6001.22307_none_f0e204e37b93f343.manifest
File versionNot Applicable
File size702
Date (UTC)12-Nov-2008
Time (UTC)23:07
File nameAmd64_microsoft-windows-smbminirdr_31bf3856ad364e35_6.0.6001.22307_none_dc40ab5622922bd2.manifest
File versionNot Applicable
File size9,112
Date (UTC)12-Nov-2008
Time (UTC)08:55
File namePackage_for_kb958702_client_1~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,375
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_client~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,439
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_sc_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_sc~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,431
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_server_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,433
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_server~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,439
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_winpesrv_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)12-Nov-2008
Time (UTC)23:07
File namePackage_for_kb958702_winpesrv~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,437
Date (UTC)12-Nov-2008
Time (UTC)23:07

APPLIES TO
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB958702
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