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Article ID: 961434 - Last Review: July 1, 2009 - Revision: 1.0

SYMPTOMS

When you perform a manual scan job to scan public folders in Microsoft Forefront Security for Exchange Server, the scan job fails. When you click Scan Job under Settings in the Forefront Server Security Administrator client, you also may not see any subfolder trees for the Manual Scan job.

Additionally, the following event is logged in the Application event log:
Source: FSCManualScanner
Date: DateTime
Event ID: 5014
Task Category: Scan Error
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
Manual scan failed.

RESOLUTION

To resolve this issue, install Microsoft Forefront Security for Exchange Server with Service Pack 2 (SP2).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
960465  (http://support.microsoft.com/kb/960465/ ) Description of Forefront Security for Exchange Server with Service Pack 2

APPLIES TO
  • Microsoft Forefront Security for Exchange Server Service Pack 1, when used with:
    • Microsoft Forefront Security for Exchange Server
Keywords: 
kbqfe kbprb kbexpertiseinter kbsurveynew KB961434
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