DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 967071 - Last Review: January 16, 2015 - Revision: 2.0

This article has been archived. It is offered "as is" and will no longer be updated.
This article has been archived. It is offered "as is" and will no longer be updated.

Symptoms

In Microsoft Forefront Security for Exchange Server, the FSCStarter.exe process stops responding. This generates a Dr. Watson crash that references Bucket ID 1051284231.

Additionally, the following problems may occur:
  • Template settings are not applied.
  • The installation crashes on a server that is running Windows Server 2008.
Additionally, the following error may also be logged to the ProgramLog.txt file:
Error: A programLog Mutex could not be created: hr(0x80004005), Status(0x00000000)

Resolution

To resolve this problem, install Forefront Security for Exchange Server with Service Pack 2 (SP2).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
960465  (http://support.microsoft.com/kb/960465/ ) Description of Forefront Security for Exchange Server with Service Pack 2

Applies to
  • Microsoft Forefront Security for Exchange Server Service Pack 1, when used with:
    • Microsoft Forefront Security for Exchange Server
Keywords: 
kbnosurvey kbarchive kbprb kbqfe kbexpertiseinter kbsurveynew KB967071
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support