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Article ID: 967071 - Last Review: July 1, 2009 - Revision: 1.0

SYMPTOMS

In Microsoft Forefront Security for Exchange Server, the FSCStarter.exe process stops responding. This generates a Dr. Watson crash that references Bucket ID 1051284231.

Additionally, the following problems may occur:
  • Template settings are not applied.
  • The installation crashes on a server that is running Windows Server 2008.
Additionally, the following error may also be logged to the ProgramLog.txt file:
Error: A programLog Mutex could not be created: hr(0x80004005), Status(0x00000000)

RESOLUTION

To resolve this problem, install Forefront Security for Exchange Server with Service Pack 2 (SP2).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
960465  (http://support.microsoft.com/kb/960465/ ) Description of Forefront Security for Exchange Server with Service Pack 2

APPLIES TO
  • Microsoft Forefront Security for Exchange Server Service Pack 1, when used with:
    • Microsoft Forefront Security for Exchange Server
Keywords: 
kbprb kbqfe kbexpertiseinter kbsurveynew KB967071
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