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Article ID: 967624 - Last Review: February 24, 2009 - Revision: 1.2

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This article describes the Microsoft Office Word 2003 issue that is fixed in the hotfix package that is dated February 24, 2009.


Issue that this hotfix package fixes

This hotfix fixes the following issues that are not previously documented in a Microsoft Knowledge Base article:
  • Word 2003 crashes when you run a macro to merge several Word documents.
  • After you install security update MS08-042, you may notice a change in behavior when you try to open a document from an http path when Word 2003 is already open.

    That is, before you install this security update, the Word 2003 window in which the document appears comes to the front. After you install the update, the Word 2003 icon in the Windows task bar begins to flash when you try to open a document from an http path. Additionally, the document is displayed in Word 2003 only when you click the icon.
  • You add a StyleRef field in the header of a document in Word 2003. If you add a digital signature to the document, the StyleRef field is displayed incorrectly in the header.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: (
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information
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File nameFile versionFile sizeDateTimePlatform
Microsoft Windows Installer .msp file information
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File nameFile versionFile sizeDateTimePlatform
Winword.mspNot Applicable7,673,34417-Feb-200908:45Not Applicable
Hotfix information
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File nameFile versionFile sizeDateTimePlatform


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  ( ) Description of the standard terminology that is used to describe Microsoft software updates

  • Microsoft Office Word 2003
kbsurveynew kbexpertiseinter kbqfe kbhotfixrollup kbautohotfix kbhotfixserver KB967624
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