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Article ID: 967896 - Last Review: June 6, 2014 - Revision: 35.0

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Summary

You may notice that Internet Explorer opens, flashes, and immediately closes when you start Internet Explorer 7, Internet Explorer 8, Internet Explorer 9 or Internet Explorer 10. This can happen if Internet Explorer is corrupt. To fix this, follow the steps in the Resolution section below.

Resolution

Please select the operating system that appropriate for your situation and follow the instructions that are listed.

Windows 8

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Method 1: Reset Internet Explorer to its default settings

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Reset Internet Explorer to its default settings

When you reset Internet Explorer to its default settings, all changes that were made to Internet Explorer after it was installed are removed. However, this action does not delete your favorites or feeds. To reset Internet Explorer to its default settings, follow these steps:

To reset Internet Explorer automatically, follow these steps:

  1. Click this button:
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    Reset Internet Explorer settings (http://go.microsoft.com/?linkid=9646978)
    Microsoft Fix it 50195
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  2. In the File Download dialog box, click Run, and then follow the steps in the wizard.
  3. In the Reset Internet Explorer Settings dialog box, tap or click Reset.

    Tap or click to select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.
  4. When Internet Explorer finishes applying default settings, tap or click Close, and then Close again.
  5. Close Internet Explorer, and then restart it.

Let me reset Internet Explorer myself


To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
  1. Close all Internet Explorer and Windows Explorer windows.
  2. Press "Windows key + R" and type "inetcpl.cpl" and hit enter
  3. Tap or click on the"Advanced"tab and under the "Reset Internet Explorer Settings".
  4. Tap or click the "Reset" button.

    Tap or click to select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.
  5. When Internet Explorer finishes restoring the default settings, tap or click Close, and then OK two times.
  6. Close Internet Explorer, and then reopen it. The changes take effect the next time that you open Internet Explorer.
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Method 2: Launch the Internet Explorer troubleshooter

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To launch the Internet Explorer troubleshooter, follow these steps:
  1. Press the Windows + W key.
  2. Type Troubleshooting and press enter.
  3. Under the search result, tap or click View All in the left pane.
  4. Select Internet Explorer Performance from the list.
  5. Tap or click Next to run the trouble shooter.
  6. Follow the on screen instructions.
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Windows 7

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Method 1: Reset Internet Explorer to its default settings

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When you reset Internet Explorer to its default settings, all changes that were made to Internet Explorer after it was installed are removed. However, this action does not delete your favorites or feeds. To reset Internet Explorer to its default settings, follow these steps:


To reset Internet Explorer automatically, follow these steps:
  1. Click this button:
    Collapse this imageExpand this image
    Reset Internet Explorer settings (http://go.microsoft.com/?linkid=9646978)
    Microsoft Fix it 50195
    Collapse this imageExpand this image
  2. In the File Download dialog box, click Run, and then follow the steps in the wizard.
  3. In the Reset Internet Explorer Settings dialog box, click Reset.

    Click to select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.
  4. When Internet Explorer finishes applying default settings, click Close, and then click Close again.
  5. Close Internet Explorer, and then restart it.

Let me reset Internet Explorer myself

To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
  1. Close all Internet Explorer and Windows Explorer windows.
  2. Click Start
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    Start button
    , and then click Control Panel.
  3. In Control Panel, open Internet Options.
  4. Click the Advanced tab, and then click Reset.
  5. In the Reset Internet Explorer Settings dialog box, click Reset.
  6. When Internet Explorer finishes restoring the default settings, click Close, and then click OK two times.
  7. Close Internet Explorer, and then reopen it. The changes take effect the next time that you open Internet Explorer.
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Method 2: Uninstall and then reinstall Internet Explorer

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If resetting Internet Explorer to its default settings does not fix the problem, uninstall Internet Explorer 8 or Internet Explorer 9, and then reinstall it. To do this, follow these steps, depending on the operating system that you are using.

Windows 7

To uninstall Internet Explorer 8 or Internet Explorer 9 from a computer that is running Windows 7, follow these steps:
  1. Close all programs.
  2. Click Start, and then click Control Panel.
  3. Click Programs, and then click Turn Windows features on or off.
  4. In the list of Windows features, click to clear the Internet Explorer 8 or the Internet Explorer 9 box.
  5. Click Yes when you are prompted.
  6. Click OK. Internet Explorer 8 or Internet Explorer 9 will now be uninstalled. The system will restart after the installation.
To install Internet Explorer 8 or Internet Explorer 9 on a computer that is running Windows 7, follow these steps:
  1. Close all programs.
  2. Click Start, and then click Control Panel.
  3. Click Programs, and then click Turn Windows features on or off.
  4. In the list of Windows features, check the Internet Explorer 8 or the Internet Explorer 9 box.
  5. Click OK, and then wait for system to restart.
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Windows Vista

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Method 1: Reset Internet Explorer to its default settings

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When you reset Internet Explorer to its default settings, all changes that were made to Internet Explorer after it was installed are removed. However, this action does not delete your favorites or feeds. To reset Internet Explorer to its default settings, follow these steps:

To reset Internet Explorer automatically, follow these steps:
  1. Click this button:
    Collapse this imageExpand this image
    Reset Internet Explorer settings (http://go.microsoft.com/?linkid=9646978)
    Microsoft Fix it 50195
    Collapse this imageExpand this image
  2. In the File Download dialog box, click Run, and then follow the steps in the wizard.
  3. In the Reset Internet Explorer Settings dialog box, click Reset.

    Click to select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.
  4. When Internet Explorer finishes applying default settings, click Close, and then click Close again.
  5. Close Internet Explorer, and then restart it.

Let me reset Internet Explorer myself

To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
  1. Close all Internet Explorer and Windows Explorer windows.
  2. Click Start
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    Start button
    , and then click Control Panel.
  3. In Control Panel, open Internet Options.
  4. Click the Advanced tab, and then click Reset.
  5. In the Reset Internet Explorer Settings dialog box, click Reset.
  6. When Internet Explorer finishes restoring the default settings, click Close, and then click OK two times.
  7. Close Internet Explorer, and then reopen it. The changes take effect the next time that you open Internet Explorer.
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Method 2: Uninstall and then reinstall Internet Explorer

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Note This method cannot be used for Internet Explorer 7 because Internet Explorer 7 it is a part of Windows Vista and cannot be uninstalled.

Windows Vista

To uninstall Internet Explorer 8 or Internet Explorer 9 from a computer that is running Windows Vista, follow these steps:
  1. Close all programs.
  2. Click Start, and then click Control Panel.
  3. Click Programs, and then click Uninstall a Program.
  4. In the Tasks pane, click View installed updates.
  5. In the list of installed updates, double-click Windows Internet Explorer 8 or Windows Internet Explorer 9, and then click Yes when you are prompted for confirmation.
To install Internet Explorer 9 on a computer that is running Windows Vista or Windows Server 2008, follow these steps:
  1. Visit the following Microsoft website:
    http://windows.microsoft.com/en-us/internet-explorer/download-ie?os=winvista (http://windows.microsoft.com/en-us/internet-explorer/download-ie?os=winvista)
  2. Click the Download button on the page to start the download. Or, select a different language in the Change language list, and then click Go.
  3. Take one of the following actions:
    • To start the installation immediately, click Run.
    • To save the download to your computer for installation later, click Save.
    • To cancel the installation, click Cancel.

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Windows XP

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Reset Internet Explorer to its default settings

Collapse this imageExpand this image
When you reset Internet Explorer to its default settings, all changes that were made to Internet Explorer after it was installed are removed. However, this action does not delete your favorites or feeds. To reset Internet Explorer to its default settings, follow these steps:


To reset Internet Explorer automatically, follow these steps:
  1. Click this button:
    Collapse this imageExpand this image
    Reset Internet Explorer settings (http://go.microsoft.com/?linkid=9646978)
    Microsoft Fix it 50195
    Collapse this imageExpand this image
  2. In the File Download dialog box, click Run, and then follow the steps in the wizard.
  3. In the Reset Internet Explorer Settings dialog box, click Reset.

    Click to select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.
  4. When Internet Explorer finishes applying default settings, click Close, and then click Close again.
  5. Close Internet Explorer, and then restart it.

Let me reset Internet Explorer myself

To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
  1. Close all Internet Explorer and Windows Explorer windows.
  2. Click Start, and then click Control Panel.
  3. In Control Panel, open Internet Options.
  4. Click the Advanced tab, and then click Reset.
  5. In the Reset Internet Explorer Settings dialog box, click Reset.
  6. When Internet Explorer finishes restoring the default settings, click Close, and then click OK two times.
  7. Close Internet Explorer, and then reopen it. The changes take effect the next time that you open Internet Explorer.
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Windows Server 2008 R2

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To uninstall Internet Explorer 8 or Internet Explorer 9 from a computer that is running Windows Server 2008 R2, follow these steps:
  1. Close all programs.
  2. Click Start, and then click Control Panel.
  3. Click Programs, and then click Turn Windows features on or off.
  4. In the list of Windows features, click to clear the Internet Explorer 8 or the Internet Explorer 9 box.
  5. Click Yes when you are prompted.
  6. Click OK. Internet Explorer 8 or Internet Explorer 9 will now be uninstalled. The system will restart after the installation.
To install Internet Explorer 8 or Internet Explorer 9 on a computer that is running Windows Server 2008 R2, follow these steps:
  1. Close all programs.
  2. Click Start, and then click Control Panel.
  3. Click Programs, and then click Turn Windows features on or off.
  4. In the list of Windows features, check the Internet Explorer 8 or the Internet Explorer 9 box.
  5. Click OK, and then wait for system to restart.
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Windows Server 2008

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To uninstall Internet Explorer 8 or Internet Explorer 9 from a computer that is running Windows Server 2008, follow these steps:
  1. Close all programs.
  2. Click Start, and then click Control Panel.
  3. Click Programs, and then click Uninstall a Program.
  4. In the Tasks pane, click View installed updates.
  5. In the list of installed updates, double-click Windows Internet Explorer 8 or Windows Internet Explorer 9, and then click Yes when you are prompted for confirmation.
To install Internet Explorer 9 on a computer that is running Windows Server 2008, follow these steps: 
  1. Visit the following Microsoft website: www.microsoft.com/ie9 (www.microsoft.com/ie9)
  2. Click the Download button on the page to start the download. Or, select a different language in the Change language list, and then click Go.
  3. Take one of the following actions:
    • To start the installation immediately, click Run.
    • To save the download to your computer for installation later, click Save.
    • To cancel the installation, click Cancel.
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Applies to
  • Windows Internet Explorer 8
  • Windows Internet Explorer 7
  • Windows Internet Explorer 9
Keywords: 
kbprb kbsurveynew kbhowto KB967896
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