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Article ID: 968261 - Last Review: July 1, 2009 - Revision: 1.0

SYMPTOMS

The FSCController service in Microsoft Forefront Security for SharePoint stops responding after you restart the server. This causes the Realtime Scan Jobs to become disabled.

Additionally, the following Error event may be logged in the System log:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: <Date>
Time: <Time>
User: N/A
Computer: <ServerName>
Description: The FSCController service hung on starting

RESOLUTION

To resolve this problem, install Forefront Security for SharePoint with Service Pack 3 (SP3). For more information about Forefront Security for SharePoint SP3, click the following article number to view the article in the Microsoft Knowledge Base:
967995  (http://support.microsoft.com/kb/967995/ ) Description of Forefront Security for SharePoint with Service Pack 3

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Forefront Security for SharePoint
  • Microsoft Forefront Security for SharePoint Service Pack 1
  • Microsoft Forefront Security for SharePoint Service Pack 2
Keywords: 
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