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Article ID: 968317 - Last Review: January 15, 2015 - Revision: 1.0

This article has been archived. It is offered "as is" and will no longer be updated.


On a computer that is running Microsoft Forefront Security for SharePoint, the FSCController.exe process stops and then restarts, or the process stops responding. You may also experience the following symptoms:
  • E-mail notifications from Forefront Security for SharePoint stop working.
  • The Forefront Security for SharePoint Administrator stops responding and the following status message appears at the bottom of the screen:
    Unable to retrieve language information about FSSP server.
  • When the FSCController.exe process restarts, it generates a Dr. Watson error that has an exception code of 0xc0000374.


This issue occurs because an incorrect syntax was used when Forefront Security for SharePoint notifications were configured.

The following is an example of the message body of a notification template. In this example, Sender: "%ISName%ESName%%" uses an incorrect syntax. This text contains an additional percent sign (%) at the end.
Filter name: "%Filter%"
State: %State%
Subject Line: "%Message%"
Sender: "%ISName%ESName%%"
Location: "%Company%/%Site%/%Server% (%Folder%)"


To resolve this problem, correct the syntax in notifications or install Microsoft Forefront Security for SharePoint with Service Pack 3 (SP3).

For more information about Forefront Security for SharePoint SP3, click the following article number to view the article in the Microsoft Knowledge Base:
967995  ( ) Description of Forefront Security for SharePoint with Service Pack 3

  • Microsoft Forefront Security for SharePoint
  • Microsoft Forefront Security for SharePoint Service Pack 1
  • Microsoft Forefront Security for SharePoint Service Pack 2
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