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Article ID: 968936 - Last Review: October 7, 2011 - Revision: 2.0

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SYMPTOMS

A rollup hotfix package for Windows Server 2008 Failover Cluster nodes is available. This package resolves the following three issues.

Issue 1

Consider the following scenario:
  • You install Failover Clustering on a computer that is running Windows Server 2008.
  • One or more private property names of the Cluster objects contain characters that are not supported by Windows Management Instrumentation (WMI).
In this scenario, any WMI queries against the Failover Clustering WMI provider fail.

For example, you receive the following error message when you use WMI to enumerate all instances of the MSCluster_Resource type:
Number: 0x80041008
Facility: WMI
Description: Invalid parameter
Notes
  • Valid characters include lowercase letters (a-z), uppercase letters (A-Z), numbers (0-9), and the underscore character (_) character.
  • A property name ending with (_) is an invalid property name.
  • This issue occurs only when the names of the private properties contain unsupported characters. However, this restriction does not apply to the values of the private properties. For example, resource and group names can have the hyphen (-) character and other characters.

Issue 2

Consider the following scenario:
  • You install Failover Clustering on a computer that is running Windows Server 2008.
  • An application uses the cluster WMI interface to query the resource class of a cluster resource. For example, Microsoft System Center Virtual Machine Manager 2008 uses the cluster WMI interface to query all the storage class resources in the cluster.
In this scenario, the application cannot determine the corresponding resource class for the resources in the cluster. Therefore, the application may not perform correctly, and the exact behavior of the application in this scenario varies based on the application.

Issue 3

Consider the following scenario:
  • You install Failover Clustering on computer that is running a non-English version of Windows Server 2008.
  • You use the AddToCluster method in the MSCluster_AvailableDisks class to add a failover cluster disk.
In this scenario, the AddToCluster method fails, and you receive the error code 5013 (ERR_GROUP_NOT_FOUND).

CAUSE

Cause of Issue 1

The private properties on a cluster resource, cluster group, or any other cluster object can be queried and set by using multiple methods. This includes the Cluster API and the Cluster WMI provider. However, when a private property on a cluster object is created by using the Cluster API, there are no restrictions on the characters in the private property name. Therefore, when you create a private property name that contains any unsupported characters on the object, any attempt to query the private property name by using the Cluster WMI provider fails.

Cause of Issue 2

The failover cluster WMI provider does not set the value of the ResourceClass property.

Cause of Issue 3

The text localization causes the association between the Available Storage group and the characters that are used to reference the group to fail in a non-English version of Windows Server 2008.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this package, your computer must be running one of the following operating systems:
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
Additionally, your computer must have the Failover Clustering feature installed.

Note This package adds new improvements to Microsoft System Center Virtual Machine Manager. However, System Center Virtual Machine Manager is not required to apply this rollup hotfix package.

Restart requirement

A restart is not required unless there is a utility that has a WMI session open when you apply this rollup hotfix package. We recommend that you close all tools that use WMI before you apply this hotfix. This includes the Failover Cluster Management Microsoft Management Console (MMC) snap-in.

Hotfix replacement information

This package replaces hotfix 958807.

Windows Vista file information note

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.

File information

The English version of this package has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Cluswmi.dll6.0.6001.22439165,37628-May-200914:31x86SP1
Cluswmi.mofNot Applicable67,92428-May-200909:57Not ApplicableSP1
Cluswmiuninstall.mofNot Applicable17628-May-200909:57Not ApplicableSP1
Cluswmi.dll6.0.6002.22141165,37628-May-200912:05x86SP2
Cluswmi.mofNot Applicable67,92428-May-200909:57Not ApplicableSP2
Cluswmiuninstall.mofNot Applicable17628-May-200909:57Not ApplicableSP2
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Cluswmi.dll6.0.6001.22439280,57628-May-200914:53x64SP1
Cluswmi.mofNot Applicable67,92428-May-200909:57Not ApplicableSP1
Cluswmiuninstall.mofNot Applicable17628-May-200909:57Not ApplicableSP1
Cluswmi.dll6.0.6002.22141280,57628-May-200914:23x64SP2
Cluswmi.mofNot Applicable67,92428-May-200909:58Not ApplicableSP2
Cluswmiuninstall.mofNot Applicable17628-May-200909:58Not ApplicableSP2
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Cluswmi.dll6.0.6001.22439499,20028-May-200914:38IA-64SP1
Cluswmi.mofNot Applicable67,92428-May-200909:56Not ApplicableSP1
Cluswmiuninstall.mofNot Applicable17628-May-200909:56Not ApplicableSP1
Cluswmi.dll6.0.6002.22141499,20028-May-200914:15IA-64SP2
Cluswmi.mofNot Applicable67,92428-May-200909:56Not ApplicableSP2
Cluswmiuninstall.mofNot Applicable17628-May-200909:56Not ApplicableSP2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684   (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb968936_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,40928-May-200923:22Not Applicable
Package_for_kb968936_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,52728-May-200923:22Not Applicable
Package_for_kb968936_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,70128-May-200923:22Not Applicable
Package_for_kb968936_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,41928-May-200923:22Not Applicable
Package_for_kb968936_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,53128-May-200923:22Not Applicable
Package_for_kb968936_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71228-May-200923:22Not Applicable
X86_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6001.22439_none_bce1d7e4b8ff369e.manifestNot Applicable11,23328-May-200916:14Not Applicable
X86_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6002.22141_none_beb57790b634dcfb.manifestNot Applicable11,23328-May-200915:59Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6001.22439_none_19007368715ca7d4.manifestNot Applicable11,25728-May-200916:42Not Applicable
Amd64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6002.22141_none_1ad413146e924e31.manifestNot Applicable11,25728-May-200915:44Not Applicable
Package_for_kb968936_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,41728-May-200923:22Not Applicable
Package_for_kb968936_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,53728-May-200923:22Not Applicable
Package_for_kb968936_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,71128-May-200923:22Not Applicable
Package_for_kb968936_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42728-May-200923:22Not Applicable
Package_for_kb968936_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,54128-May-200923:22Not Applicable
Package_for_kb968936_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72228-May-200923:22Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6001.22439_none_bce37bdab8fd3f9a.manifestNot Applicable11,24528-May-200916:14Not Applicable
Ia64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6002.22141_none_beb71b86b632e5f7.manifestNot Applicable11,24528-May-200915:27Not Applicable
Package_for_kb968936_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42328-May-200923:22Not Applicable
Package_for_kb968936_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,37028-May-200923:22Not Applicable
Package_for_kb968936_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,71628-May-200923:22Not Applicable

APPLIES TO
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Microsoft Hyper-V Server 2008
Keywords: 
kbclustering kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe KB968936
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