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Article ID: 969371 - Last Review: October 30, 2009 - Revision: 1.0

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SYMPTOMS

Consider the following scenario:
  • You have a server that is running Windows Server 2008 Server Core.
  • You log on to the server as a system administrator.
  • You try to run a command at the command prompt. For example, you run the regedit command.
In this scenario, you may receive the following error message:
The specified service does not exist as an installed Service.
When you click OK, you receive the following error message:
Access is denied.

CAUSE

This problem occurs because the value of the EnableLUA registry entry that controls the User Account Control (UAC) setting is changed. The UAC feature is not available in Windows Server 2008 Server Core. Therefore, the EnableLUA registry entry is not expected to cause any UAC related behavior in Windows Server 2008 Server Core. However, if the value of the EnableLUA registry entry is changed, you frequently encounter problems when you run commands at the Command Prompt window. Depending on the command that you run, you receive the "Access is denied" error message or other related error messages. This is not the expected behavior.

The value the EnableLUA registry entry is possibly changed in one of the following situations:
  • You manually change the value.
  • The value is changed by Group Policy objects.

RESOLUTION

After you apply this hotfix, the EnableLUA registry entry setting is ignored in Windows Server 2008 Server Core.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must be running one of the following operating systems:
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.

Windows Server 2008 file information note

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 1 . 18xxxWindows Server 2008SP1GDR
    6.0.600 1 . 22xxxWindows Server 2008SP1LDR
    6.0.600 2 . 18xxxWindows Server 2008SP2GDR
    6.0.600 2 . 22xxxWindows Server 2008SP2LDR
  • Service Pack 1 is integrated into the original release of Windows Server 2008.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported x86-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ksecdd.sys6.0.6001.22450439,88028-Jul-200906:53x86
Lsasrv.dll6.0.6001.225271,259,00818-Sep-200923:12x86
Lsasrv.mofNot applicable13,78001-Apr-200919:10Not applicable
Lsass.exe6.0.6001.225279,72818-Sep-200920:37x86
Secur32.dll6.0.6001.2252772,70418-Sep-200923:12x86
Ksecdd.sys6.0.6002.22152439,88030-Jul-200917:42x86
Lsasrv.dll6.0.6002.222291,259,52018-Sep-200912:49x86
Lsasrv.mofNot applicable13,78003-Apr-200921:33Not applicable
Lsass.exe6.0.6002.222299,72818-Sep-200910:05x86
Secur32.dll6.0.6002.2222972,70418-Sep-200912:51x86
Wdigest.dll6.0.6001.22527175,10418-Sep-200923:13x86
Wdigest.dll6.0.6002.22229175,10418-Sep-200912:51x86
Msv1_0.dll6.0.6001.22527214,01618-Sep-200923:11x86
Msv1_0.dll6.0.6002.22229218,62418-Sep-200912:49x86

For all supported x64-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Ksecdd.sys6.0.6001.22450515,65628-Jul-200906:54x64Not applicable
Lsasrv.dll6.0.6001.225271,694,20819-Sep-200900:10x64Not applicable
Lsasrv.mofNot applicable13,78001-Apr-200916:31Not applicableNot applicable
Lsass.exe6.0.6001.2252711,26418-Sep-200921:42x64Not applicable
Secur32.dll6.0.6001.2252794,72019-Sep-200900:10x64Not applicable
Ksecdd.sys6.0.6002.22152515,65630-Jul-200917:42x64Not applicable
Lsasrv.dll6.0.6002.222291,690,11218-Sep-200912:23x64Not applicable
Lsasrv.mofNot applicable13,78003-Apr-200921:02Not applicableNot applicable
Lsass.exe6.0.6002.2222911,26418-Sep-200910:13x64Not applicable
Secur32.dll6.0.6002.2222994,72018-Sep-200912:26x64Not applicable
Wdigest.dll6.0.6001.22527205,31219-Sep-200900:11x64Not applicable
Wdigest.dll6.0.6002.22229205,31218-Sep-200912:27x64Not applicable
Msv1_0.dll6.0.6001.22527269,31219-Sep-200900:09x64Not applicable
Msv1_0.dll6.0.6002.22229269,31218-Sep-200912:24x64Not applicable
Lsasrv.mofNot applicable13,78001-Apr-200919:10Not applicableWOW
Secur32.dll6.0.6001.2252776,80018-Sep-200923:13x86WOW
Lsasrv.mofNot applicable13,78003-Apr-200921:33Not applicableWOW
Secur32.dll6.0.6002.2222977,31218-Sep-200912:52x86WOW
Wdigest.dll6.0.6001.22527175,10418-Sep-200923:13x86WOW
Wdigest.dll6.0.6002.22229175,10418-Sep-200912:51x86WOW
Msv1_0.dll6.0.6001.22527214,01618-Sep-200923:11x86WOW
Msv1_0.dll6.0.6002.22229218,62418-Sep-200912:49x86WOW

For all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Ksecdd.sys6.0.6001.224501,026,12028-Jul-200906:53IA-64Not applicable
Lsasrv.dll6.0.6001.225273,251,20018-Sep-200922:59IA-64Not applicable
Lsasrv.mofNot applicable13,78001-Apr-200916:32Not applicableNot applicable
Lsass.exe6.0.6001.2252717,92018-Sep-200920:41IA-64Not applicable
Secur32.dll6.0.6001.22527202,75218-Sep-200923:02IA-64Not applicable
Ksecdd.sys6.0.6002.221521,026,12030-Jul-200917:42IA-64Not applicable
Lsasrv.dll6.0.6002.222293,261,95218-Sep-200912:11IA-64Not applicable
Lsasrv.mofNot applicable13,78003-Apr-200921:02Not applicableNot applicable
Lsass.exe6.0.6002.2222917,92018-Sep-200910:07IA-64Not applicable
Secur32.dll6.0.6002.22229202,75218-Sep-200912:14IA-64Not applicable
Wdigest.dll6.0.6001.22527482,30418-Sep-200923:02IA-64Not applicable
Wdigest.dll6.0.6002.22229482,30418-Sep-200912:15IA-64Not applicable
Msv1_0.dll6.0.6001.22527570,36818-Sep-200923:00IA-64Not applicable
Msv1_0.dll6.0.6002.22229570,36818-Sep-200912:12IA-64Not applicable
Lsasrv.mofNot applicable13,78001-Apr-200919:10Not applicableWOW
Secur32.dll6.0.6001.2252776,80018-Sep-200923:13x86WOW
Lsasrv.mofNot applicable13,78003-Apr-200921:33Not applicableWOW
Secur32.dll6.0.6002.2222977,31218-Sep-200912:52x86WOW
Wdigest.dll6.0.6001.22527175,10418-Sep-200923:13x86WOW
Wdigest.dll6.0.6002.22229175,10418-Sep-200912:51x86WOW
Msv1_0.dll6.0.6001.22527214,01618-Sep-200923:11x86WOW
Msv1_0.dll6.0.6002.22229218,62418-Sep-200912:49x86WOW

WORKAROUND

To work around this issue, use one of the following methods.

Method 1

Note Use this method when the following conditions are true:
  • You added the server to an organization unit (OU).
  • The UAC feature is enabled on all the servers in the OU by using Group Policy objects.
To work around this issue, move the server out of the OU.

Method 2

Note Use this method when the following condition is true:
  • You manually changed the value of the EnableLUA registry entry.
To work around this issue, follow these steps:
  1. Open the Windows Registry of the server from a remote computer. To do this, follow these steps:
    1. On a remote computer, open Registry Editor.
    2. On the File menu, click Connect Network Registry.
    3. In the Select Computer dialog box, type the name of the server under Enter the object name to select, and then click OK.
  2. In Registry Editor, locate the following registry subkey under the node that represents the server:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
  3. Set the value of the EnableLUA registry entry to 0.
  4. Restart the server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb969371_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,42119-Sep-200908:45Not applicable
Package_for_kb969371_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,96619-Sep-200908:45Not applicable
X86_microsoft-windows-ignorelua-servercore_31bf3856ad364e35_6.0.6001.22527_none_5026440e860452d0.manifestNot applicable87019-Sep-200900:51Not applicable
X86_microsoft-windows-ignorelua-servercore_31bf3856ad364e35_6.0.6002.22229_none_520eb68a8328daa2.manifestNot applicable87018-Sep-200914:18Not applicable
X86_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.22527_none_a6c5915375f2b5df.manifestNot applicable34,37319-Sep-200900:55Not applicable
X86_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.22229_none_a8ae03cf73173db1.manifestNot applicable34,35418-Sep-200914:20Not applicable
X86_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6001.22527_none_3b4851a895dc9172.manifestNot applicable9,92419-Sep-200900:59Not applicable
X86_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6002.22229_none_3d30c42493011944.manifestNot applicable9,92418-Sep-200914:24Not applicable
X86_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6001.22527_none_7d2df3647bb240c1.manifestNot applicable18,89019-Sep-200900:57Not applicable
X86_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6002.22229_none_7f1665e078d6c893.manifestNot applicable18,89018-Sep-200914:22Not applicable

Additional files for all supported x64-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-ignorelua-servercore_31bf3856ad364e35_6.0.6001.22527_none_ac44df923e61c406.manifestNot applicable87219-Sep-200901:48Not applicable
Amd64_microsoft-windows-ignorelua-servercore_31bf3856ad364e35_6.0.6002.22229_none_ae2d520e3b864bd8.manifestNot applicable87218-Sep-200913:49Not applicable
Amd64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.22527_none_02e42cd72e502715.manifestNot applicable34,46119-Sep-200901:51Not applicable
Amd64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.22229_none_04cc9f532b74aee7.manifestNot applicable34,44218-Sep-200913:51Not applicable
Amd64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6001.22527_none_9766ed2c4e3a02a8.manifestNot applicable9,94819-Sep-200901:56Not applicable
Amd64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6002.22229_none_994f5fa84b5e8a7a.manifestNot applicable9,94818-Sep-200913:56Not applicable
Amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6001.22527_none_d94c8ee8340fb1f7.manifestNot applicable18,92619-Sep-200901:54Not applicable
Amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6002.22229_none_db350164313439c9.manifestNot applicable18,92618-Sep-200913:54Not applicable
Package_for_kb969371_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,42919-Sep-200908:45Not applicable
Package_for_kb969371_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,98019-Sep-200908:45Not applicable
Wow64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.22527_none_0d38d72962b0e910.manifestNot applicable21,95919-Sep-200900:50Not applicable
Wow64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.22229_none_0f2149a55fd570e2.manifestNot applicable21,95918-Sep-200914:16Not applicable
Wow64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6001.22527_none_a1bb977e829ac4a3.manifestNot applicable10,14019-Sep-200900:50Not applicable
Wow64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6002.22229_none_a3a409fa7fbf4c75.manifestNot applicable10,14018-Sep-200914:16Not applicable
Wow64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6001.22527_none_e3a1393a687073f2.manifestNot applicable17,84319-Sep-200900:50Not applicable
Wow64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6002.22229_none_e589abb66594fbc4.manifestNot applicable17,84318-Sep-200914:15Not applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-ignorelua-servercore_31bf3856ad364e35_6.0.6001.22527_none_5027e80486025bcc.manifestNot applicable87119-Sep-200900:21Not applicable
Ia64_microsoft-windows-ignorelua-servercore_31bf3856ad364e35_6.0.6002.22229_none_52105a808326e39e.manifestNot applicable87118-Sep-200913:25Not applicable
Ia64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.22527_none_a6c7354975f0bedb.manifestNot applicable34,39819-Sep-200900:23Not applicable
Ia64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.22229_none_a8afa7c5731546ad.manifestNot applicable34,39818-Sep-200913:28Not applicable
Ia64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6001.22527_none_3b49f59e95da9a6e.manifestNot applicable9,93619-Sep-200900:27Not applicable
Ia64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6002.22229_none_3d32681a92ff2240.manifestNot applicable9,93618-Sep-200913:33Not applicable
Ia64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6001.22527_none_7d2f975a7bb049bd.manifestNot applicable18,90819-Sep-200900:25Not applicable
Ia64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6002.22229_none_7f1809d678d4d18f.manifestNot applicable18,90818-Sep-200913:30Not applicable
Package_for_kb969371_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,42519-Sep-200908:45Not applicable
Package_for_kb969371_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,80619-Sep-200908:45Not applicable
Wow64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.22527_none_0d38d72962b0e910.manifestNot applicable21,95919-Sep-200900:50Not applicable
Wow64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.22229_none_0f2149a55fd570e2.manifestNot applicable21,95918-Sep-200914:16Not applicable
Wow64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6001.22527_none_a1bb977e829ac4a3.manifestNot applicable10,14019-Sep-200900:50Not applicable
Wow64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6002.22229_none_a3a409fa7fbf4c75.manifestNot applicable10,14018-Sep-200914:16Not applicable
Wow64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6001.22527_none_e3a1393a687073f2.manifestNot applicable17,84319-Sep-200900:50Not applicable
Wow64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6002.22229_none_e589abb66594fbc4.manifestNot applicable17,84318-Sep-200914:15Not applicable

APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbsurveynew kbexpertiseadvanced kbhotfixserver kbautohotfix kbqfe kbfix KB969371
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