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Article ID: 969556 - Last Review: November 22, 2010 - Revision: 1.1

Source: Microsoft Support

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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom



Virtual machines loaded under Microsoft Windows 2008 with Hyper-V will become inaccessible after the Intel IPMI driver that is included in the One Boot Flash Update (OFU) utility, System Configuration Utility, Intel Active System Console, and Intel Server Management Pack is installed and the system is restarted.

You may see the following error messages

'computername' Microsoft Emulated IDE Controller (Instance ID {83F8638B-8DCA-4152-9EDA-2CA8B33039B4}): Failed to restore with error 'General access denied error' (0x80070005). (Virtual machine D6355DA9-5D3D-4E0A-82E7-7751F8A9BA46)


'computername' IDE/ATAPI: Could not attach 'E:\computername\Snapshots\D6355DA9-5D3D-4E0A-82E7-7751F8A9BA46\computername-HD-OS_24B97990-F7CB-4A59-BE5E-834EFF7CBE4C.avhd' to location 0/0 of IDE Controller.
Error: 'General access denied error' (0x80070005). (Virtual machine D6355DA9-5D3D-4E0A-82E7-7751F8A9BA46)

'computername': The file 'E:\computername\Snapshots\D6355DA9-5D3D-4E0A-82E7-7751F8A9BA46\computername-HD-OS_24B97990-F7CB-4A59-BE5E-834EFF7CBE4C.avhd' does not have the required security settings. Error: 'General access denied error' (0x80070005). To fix the security settings, remove the device associated with this file from the virtual machine and then add it again. (Virtual machine D6355DA9-5D3D-4E0A-82E7-7751F8A9BA46)

Other symptoms may include inability to create a new Virtual Machine.

Resolution

This issue is documented at the following location:

Intel TA-922: Intel IPMI Driver causes Virtual Machines to be inaccessible
http://support.intel.com/support/motherboards/server/sysmgmt/sb/CS-029944.htm


Note: If you are encoutnering this error but the problem is not related to the  Intel IPMI driver consider the following article:

http://support.microsoft.com/kb/2249906 <pending publication>


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APPLIES TO
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
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