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Article ID: 969851 - Last Review: October 6, 2011 - Revision: 4.0

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SYMPTOMS

Consider the following scenario:
  • On a terminal server, you configure startup programs that will run when terminal service clients connect to the terminal server.
  • You change some settings on the Terminal Services Profile tab for a user account on a Windows Server 2008-based domain controller or on a Windows Server 2008 R2-based domain controller.
  • You make a terminal session to the terminal server by using the user account.
  • You specify a startup program in the "Remote Desktop Connection" setting.

    Note To specify a startup program, open Remote Desktop Connection, click the Start the following program on connection option on the Programs tab, and then type the path of the startup program.
In this scenario, the whole desktop is started. However, you expect that only the specified program is started.

CAUSE

This problem occurs because Windows Server 2008-based domain controller or the Windows Server 2008 R2-based domain controller incorrectly disallows the Start the following program on connection option when you change some settings on the Terminal Services Profile tab for the user.

RESOLUTION

A hotfix is available to resolve this problem. This hotfix can be installed on a Windows Server 2008-based domain controller, on a Windows Server 2008-based terminal server, Windows Server 2008 R2-based domain controller, or on a Windows Server 2008 R2-based terminal server. If you install this hotfix only on the domain controller, this will resolve the problem only for newly-added users. If you install this hotfix on both the domain controller and on the terminal server, this will resolve the problem for all users.

Note This hotfix will not resolve the problem for the existing users if you use a terminal server that is running an operating system other than Windows Server 2008 or Windows Server 2008 R2.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must run one of the following:
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2
  • Windows Server 2008 R2
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849  (http://support.microsoft.com/kb/968849/ ) How to obtain the latest service pack for Windows Server 2008

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008 file information note


The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
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File nameFile versionFile sizeDateTimePlatformSP requirement
Regapi.dll6.0.6001.2243167,58412-May-200915:42x86SP1
Tsuserex.dll6.0.6001.2243177,31212-May-200915:42x86SP1
Regapi.dll6.0.6002.2213467,58412-May-200915:41x86SP2
Tsuserex.dll6.0.6002.2213477,31212-May-200913:43x86SP2
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Regapi.dll6.0.6001.2243189,08812-May-200916:06x64SP1
Tsuserex.dll6.0.6001.2243193,18412-May-200916:06x64SP1
Regapi.dll6.0.6002.2213489,08812-May-200915:40x64SP2
Tsuserex.dll6.0.6002.2213493,18412-May-200915:41x64SP2
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Regapi.dll6.0.6001.22431175,10412-May-200915:45IA-64SP1
Tsuserex.dll6.0.6001.22431210,43212-May-200915:46IA-64SP1
Regapi.dll6.0.6002.22134175,10412-May-200915:33IA-64SP2
Tsuserex.dll6.0.6002.22134210,43212-May-200915:34IA-64SP2
Windows Server 2008 R2 file information note
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Regapi.dll6.1.7600.2071095,23209-May-201009:05x64
Tsuserex.dll6.1.7600.20710147,45609-May-201009:05x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Regapi.dll6.1.7600.20710183,80808-May-201006:28IA-64
Tsuserex.dll6.1.7600.20710301,05608-May-201006:30IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684   (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb969851_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36713-May-200906:20Not Applicable
Package_for_kb969851_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69413-May-200906:20Not Applicable
Package_for_kb969851_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71313-May-200906:20Not Applicable
Package_for_kb969851_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42213-May-200906:20Not Applicable
Package_for_kb969851_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69013-May-200906:20Not Applicable
Package_for_kb969851_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,70113-May-200906:20Not Applicable
Package_for_kb969851_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,90213-May-200906:20Not Applicable
Package_for_kb969851_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable2,13213-May-200906:20Not Applicable
Package_for_kb969851_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71313-May-200906:20Not Applicable
Package_for_kb969851_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42213-May-200906:20Not Applicable
Package_for_kb969851_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43013-May-200906:20Not Applicable
X86_microsoft-windows-t..rvices-registryapis_31bf3856ad364e35_6.0.6001.22431_none_a4bc5ad53b30b1bc.manifestNot Applicable6,29612-May-200919:26Not Applicable
X86_microsoft-windows-t..rvices-registryapis_31bf3856ad364e35_6.0.6002.22134_none_a6a5cd9b385452e5.manifestNot Applicable6,29612-May-200919:23Not Applicable
X86_microsoft-windows-t..vices-userextension_31bf3856ad364e35_6.0.6001.22431_none_f334f46efc9b78f4.manifestNot Applicable28,79512-May-200919:30Not Applicable
X86_microsoft-windows-t..vices-userextension_31bf3856ad364e35_6.0.6002.22134_none_f51e6734f9bf1a1d.manifestNot Applicable28,79512-May-200919:26Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-t..rvices-registryapis_31bf3856ad364e35_6.0.6001.22431_none_00daf658f38e22f2.manifestNot Applicable6,32012-May-200919:26Not Applicable
Amd64_microsoft-windows-t..rvices-registryapis_31bf3856ad364e35_6.0.6002.22134_none_02c4691ef0b1c41b.manifestNot Applicable6,32012-May-200919:21Not Applicable
Amd64_microsoft-windows-t..vices-userextension_31bf3856ad364e35_6.0.6001.22431_none_4f538ff2b4f8ea2a.manifestNot Applicable28,83512-May-200919:30Not Applicable
Amd64_microsoft-windows-t..vices-userextension_31bf3856ad364e35_6.0.6002.22134_none_513d02b8b21c8b53.manifestNot Applicable28,83512-May-200919:25Not Applicable
Package_for_kb969851_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37513-May-200906:20Not Applicable
Package_for_kb969851_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70613-May-200906:20Not Applicable
Package_for_kb969851_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72313-May-200906:20Not Applicable
Package_for_kb969851_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43013-May-200906:20Not Applicable
Package_for_kb969851_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70213-May-200906:20Not Applicable
Package_for_kb969851_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,71113-May-200906:20Not Applicable
Package_for_kb969851_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,91413-May-200906:20Not Applicable
Package_for_kb969851_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,14813-May-200906:20Not Applicable
Package_for_kb969851_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72313-May-200906:20Not Applicable
Package_for_kb969851_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43013-May-200906:20Not Applicable
Package_for_kb969851_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43813-May-200906:20Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-t..rvices-registryapis_31bf3856ad364e35_6.0.6001.22431_none_a4bdfecb3b2ebab8.manifestNot Applicable6,30812-May-200919:10Not Applicable
Ia64_microsoft-windows-t..rvices-registryapis_31bf3856ad364e35_6.0.6002.22134_none_a6a7719138525be1.manifestNot Applicable6,30812-May-200919:03Not Applicable
Ia64_microsoft-windows-t..vices-userextension_31bf3856ad364e35_6.0.6001.22431_none_f3369864fc9981f0.manifestNot Applicable28,81512-May-200919:14Not Applicable
Ia64_microsoft-windows-t..vices-userextension_31bf3856ad364e35_6.0.6002.22134_none_f5200b2af9bd2319.manifestNot Applicable28,81512-May-200919:07Not Applicable
Package_for_kb969851_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42513-May-200906:20Not Applicable
Package_for_kb969851_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,53013-May-200906:20Not Applicable
Package_for_kb969851_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,70613-May-200906:20Not Applicable
Package_for_kb969851_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,90813-May-200906:20Not Applicable
Package_for_kb969851_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,97313-May-200906:20Not Applicable
Package_for_kb969851_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,71813-May-200906:20Not Applicable
Package_for_kb969851_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42613-May-200906:20Not Applicable
Package_for_kb969851_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43413-May-200906:20Not Applicable

APPLIES TO
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Standard
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe KB969851
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