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Article ID: 970985 - Last Review: June 21, 2014 - Revision: 3.0

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Symptoms

The Streaming Media Services role administration tools for the Remote Server Administration Tools feature in Server Manager are not included in the Windows Server 2008 R2 operating system.

Note This article describes how to install Streaming Media Services role administration tools on the Windows 7 operating system. These can then be used to remotely administer Windows Media Services 2008 running on the Windows Server 2008 R2 operating system. For more information about how to install Streaming Media Services role administration tools on Windows Vista, which are used to remotely administer Windows Media Services 2008 running on Windows Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
934518  (http://support.microsoft.com/kb/934518/ ) How to install Windows Media Services in Windows Server 2008

Resolution

This section describes how to install a snap-in for Microsoft Management Console (MMC) that can be used to remotely configure a Windows Media server that is running the Windows Server 2008 R2 operating system.

Remote Server Administration Tools installation

The Remote Server Administration Tools feature in Server Manager provides role administration tools that let administrators remotely manage servers that are running Windows Server 2008 R2. The Streaming Media Services role is not supported by this feature. However, you can install Remote Server Administration Tools for the Streaming Media Services role on a computer that is running the Windows 7 Ultimate, Windows 7 Enterprise, or Windows 7 Professional operating systems.

Note You can also administer the Windows Media server remotely from another Windows Media server that is running the full installation option of Windows Server 2008 R2.

To install Remote Server Administration Tools for the Streaming Media Services role, follow these steps on a computer that is running a supported Windows 7 operating system:
  1. Visit the following Microsoft Web site:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=6408ec89-4326-48d0-9b5a-4ac7d31a50c0 (http://www.microsoft.com/downloads/details.aspx?FamilyID=6408ec89-4326-48d0-9b5a-4ac7d31a50c0)
  2. For 32-bit editions of Windows 7, download and then run the Windows6.1-KB970985-x86.msu file.

    For 64-bit editions of Windows 7, download and then run the Windows6.1-KB970985-x64.msu file.
To start the Windows Media Services snap-in for MMC snap-in after you complete these steps, click Start, click Run, type wmsadmin, and then press ENTER.

Installation Notes

  • If you are upgrading a computer to Windows 7 Ultimate, Windows 7 Enterprise, or Windows 7 Professional, the Remote Server Administration Tools for the Streaming Media Services role is not retained during the upgrade. To reinstall the snap-in for MMC, follow the steps that are described in this section.
  • After you complete the installation, access permissions for Remote Server Administration Tools may not be configured correctly on the Windows Media server. In addition, Windows Firewall may not be configured to let Windows Media Instrumentation (WMI) communicate through the firewall. For more information about how to configure these permissions to let the Windows Media Services snap-in connect to the Windows Media server, visit the following Microsoft Web site:
    http://technet2.microsoft.com/windowsserver2008/en/library/727bbf68-c2cc-49ac-9a88-4351c364e2491033.mspx (http://technet2.microsoft.com/windowsserver2008/en/library/727bbf68-c2cc-49ac-9a88-4351c364e2491033.mspx)
  • To uninstall the Remote Server Administration Tools for the Streaming Media Services role, follow these steps:
    1. In Control Panel, in Programs and Features , click View installed updates under Tasks.
    2. Under Uninstall an update, click Streaming Media Services update for Server (KB970985), and then click Uninstall.

More information

Operating system availability

Remote Server Administration Tools for Windows Media Services can be installed only on a computer that is running Windows 7 Ultimate, Windows 7 Enterprise, or Windows 7 Professional. Installation on Windows 7 Home Premium, on Windows 7 Home Basic, and on Windows 7 Starter is not supported.

For more information about how to obtain the Windows 7 operating system, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windows-7/default.aspx (http://www.microsoft.com/windows/windows-7/default.aspx)

Windows Media Services 2008 for Windows Server 2008 R2

You can use the Remote Server Administration Tools for the Streaming Media Services role to remotely manage Windows Media Services 2008 running on Windows Server 2008 R2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
963697  (http://support.microsoft.com/kb/963697/ ) How to install Windows Media Services for Windows Server 2008 R2

Applies to
  • Windows Media Services 2008
  • Windows 7 Ultimate
  • Windows 7 Enterprise
  • Windows 7 Professional
Keywords: 
kbprb kbsurveynew kbhowto KB970985
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