DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 971355 - Last Review: July 2, 2009 - Revision: 1.1

SYMPTOMS

Assume that you want to add a step to a workflow to send an e-mail message. You click Add Step on the Workflow web page. Then, you add multiple lines in the body of the e-mail message, as follows:
Line1
Line2
Line3
However, when you publish the workflow, additional line feeds are created unexpectedly. Therefore, the e-mail appears as follows:
Line1 

Line2

Line3

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbmbsworkflow kbfix kbsurveynew kbmbsmigrate kbqfe KB971355
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support