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Article ID: 972362 - Last Review: September 16, 2011 - Revision: 1.0

SYMPTOMS

When you print a daily calendar in Microsoft Office Outlook 2007, the start times and the end times of an appointment are not displayed before the appointment subject. In the printed document, you can still determine the start time for an appointment that starts on the hour or on the half-hour. However, you cannot determine the exact start time for an appointment that starts at a time that does not correspond to a horizontal line in the daily calendar layout, such as at 10:20.

RESOLUTION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
To resolve this problem, install the Outlook 2007 hotfix package that is dated June 30, 2009 and then set the value of the ShowStartEndTime registry entry to enable the hotfix package. To do this, follow these steps:
  1. Install the Outlook 2007 hotfix package that is dated June 30, 2009. For more information about this hotfix package, click the following article number to view the article in the Microsoft Knowledge Base:
    970944  (http://support.microsoft.com/kb/970944/ ) Description of the Outlook 2007 hotfix package (Outlook.msp): June 30, 2009
  2. Configure the ShowStartEndTime registry entry. To do this, follow these steps:
    1. Click Start, click Run, type regedit, and then click OK.
    2. Locate and then click the following registry subkey:
      HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Printing
    3. On the Edit menu, point to New, and then click DWORD Value.
    4. Type ShowStartEndTime, and then press ENTER.
    5. Right-click ShowStartEndTime, and then click Modify.
    6. In the Value data box, type 1, and then click OK.
    7. Exit Registry Editor.
Note After you install this hotfix and then print the daily calendar, the start times and the end times are displayed before the appointment subject for appointments that do not start on the hour or on the half-hour.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

APPLIES TO
  • Microsoft Office Outlook 2007
  • Microsoft Outlook 2010
Keywords: 
kbsurveynew kbexpertiseinter kbqfe KB972362
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