DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 974162 - Last Review: August 25, 2009 - Revision: 1.0

Hotfix Download Available
View and request hotfix downloads
 

On This Page

SUMMARY

This article describes the 2007 Microsoft Office suite issue that is fixed in the hotfix package that is dated August 25, 2009.

INTRODUCTION

Issue that this hotfix package fixes

  • You enable the Recognize Text Using OCR feature in a 2007 Office program on a computer that is running Windows XP. In this case, the Office Document Imaging tool may crash. This problem does not occur on a computer that is running Windows Vista.

MORE INFORMATION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have 2007 Microsoft Office suite Service Pack 2 or 2007 Microsoft Office suite Service Pack 1 installed to apply this hotfix package.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Office-kb974162-fullfile-x86-glb.exe12.0.6514.50002,619,22419-Aug-200916:43x86


Microsoft Windows Installer .msp file information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mdivwctl-x-none.mspNot Applicable2,292,22418-Aug-200913:06Not Applicable


Mdivwctl-x-none.msp information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mdigraph.dll0.3.6513.5000792,43205-Aug-200901:52x86
Mdivwctl.dll12.0.6513.5000524,69605-Aug-200901:52x86
Mspcore.dll12.0.6513.50001,057,17605-Aug-200901:52x86
Mspfilt.dll12.0.6513.5000771,97605-Aug-200901:52x86
Mspscan.exe12.0.6513.5000154,52005-Aug-200901:52x86
Mspview.exe12.0.6513.5000436,09605-Aug-200901:52x86

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
Keywords: 
kbsurveynew kbexpertiseinter kbqfe kbhotfixrollup kbautohotfix kbhotfixserver KB974162
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support