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Article ID: 975755 - Last Review: February 23, 2010 - Revision: 3.0

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SYMPTOMS

You try to use Device Manager or an application to uninstall the driver for a network adapter on a computer that is running Windows Vista or Windows Server 2008. In this case, Device Manager or the application stops responding. Additionally, you notice that the TCP/IP-related registry entries for the driver did not inherit the permission settings of their parent registry entries.

This problem occurs when the Setup program for the driver uses an access control list (ACL) that has a revision level of 3 or that has a later revision level to create these TCP/IP-related registry entries.

CAUSE

This problem occurs because the TCP/IP driver does not correctly handle the permission settings of these registry entries.

The TCP/IP driver supports only an ACL of revision level 1 and of revision level 2. If the Setup program for the driver uses an ACL that has a revision level of 3 or that has a later revision level to create these TCP/IP-related registry entries, the TCP/IP driver incorrectly removes the inherited ACL from these registry entries.

RESOLUTION

Hotfix information

You can uninstall NIC after applying this hotfix.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running one of the following Windows operating systems:
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008 Service Pack 2 (SP2)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849  (http://support.microsoft.com/kb/968849/ ) How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.
Note After you restart the computer, you should be able to uninstall the driver for the network adapter.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both of these operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 0 . 20xxxWindows VistaRTMLDR
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Netiomig.dll6.0.6002.2222949,66418-Sep-200910:20x86
Netiougc.exe6.0.6002.2222922,52818-Sep-200910:20x86
Tcpipcfg.dll6.0.6002.22229170,49618-Sep-200910:21x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Netiomig.dll6.0.6002.2222960,92818-Sep-200912:25x64Not applicable
Netiougc.exe6.0.6002.2222925,60018-Sep-200910:30x64Not applicable
Tcpipcfg.dll6.0.6002.22229238,08018-Sep-200912:26x64Not applicable
Netiomig.dll6.0.6002.2222949,66418-Sep-200910:20x86WOW
Netiougc.exe6.0.6002.2222922,52818-Sep-200910:20x86WOW
Tcpipcfg.dll6.0.6002.22229170,49618-Sep-200910:21x86WOW
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Netiomig.dll6.0.6002.22229135,68018-Sep-200912:13IA-64Not applicable
Netiougc.exe6.0.6002.2222954,27218-Sep-200910:28IA-64Not applicable
Tcpipcfg.dll6.0.6002.22229490,49618-Sep-200912:15IA-64Not applicable
Netiomig.dll6.0.6002.2222949,66418-Sep-200910:20x86WOW
Netiougc.exe6.0.6002.2222922,52818-Sep-200910:20x86WOW
Tcpipcfg.dll6.0.6002.22229170,49618-Sep-200910:21x86WOW

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb975755_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,69322-Sep-200908:26Not applicable
Package_for_kb975755_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,43022-Sep-200908:26Not applicable
Package_for_kb975755_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,68922-Sep-200908:26Not applicable
Package_for_kb975755_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,42222-Sep-200908:26Not applicable
Package_for_kb975755_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,69322-Sep-200908:26Not applicable
Package_for_kb975755_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,43022-Sep-200908:26Not applicable
X86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6002.22229_none_63e90ee9a5a5b033.manifestNot applicable26,97018-Sep-200914:20Not applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6002.22229_none_c007aa6d5e032169.manifestNot applicable27,02618-Sep-200913:51Not applicable
Package_for_kb975755_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,70522-Sep-200908:26Not applicable
Package_for_kb975755_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,43822-Sep-200908:26Not applicable
Package_for_kb975755_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,70122-Sep-200908:26Not applicable
Package_for_kb975755_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,43022-Sep-200908:26Not applicable
Package_for_kb975755_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,70522-Sep-200908:26Not applicable
Package_for_kb975755_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,43822-Sep-200908:26Not applicable
Wow64_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6002.22229_none_ca5c54bf9263e364.manifestNot applicable24,18418-Sep-200914:15Not applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6002.22229_none_63eab2dfa5a3b92f.manifestNot applicable26,99818-Sep-200913:28Not applicable
Package_for_kb975755_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,52922-Sep-200908:25Not applicable
Package_for_kb975755_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,42622-Sep-200908:25Not applicable
Package_for_kb975755_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,53322-Sep-200908:25Not applicable
Package_for_kb975755_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,43422-Sep-200908:25Not applicable
Wow64_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6002.22229_none_ca5c54bf9263e364.manifestNot applicable24,18418-Sep-200914:15Not applicable

APPLIES TO
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbfix kbqfe kbexpertiseadvanced kbsurveynew kbhotfixserver KB975755
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