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Article ID: 975759 - Last Review: October 12, 2010 - Revision: 5.0

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SYMPTOMS

An application or service that uses a file system filter driver may experience function failure on a computer that is running one of the following operating systems:
  • Windows Server 2003
  • Windows Vista
  • Windows Server 2008


For example, an application performs a real-time data replication among volumes by using a file system filter driver. However, the application does not detect the data changes on some volumes. Therefore, the data cannot be replicated to other volumes.

CAUSE

This issue occurs because of a race condition in the filter manager.

When a volume is mounted and a new frame is created by the filter manager at the same time, a race condition may occur. When the race condition occurs, the filter manager misses the new mounted volume. Therefore, some file system filter drivers cannot be attached to the volume for the filter I/O operations.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running one of the following operating systems:
  • Windows Server 2003 Service Pack 2 (SP2)
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008 Service Pack 1 (SP1)
  • Windows Server 2008 Service Pack 2 (SP2)
For more information about how to obtain a Windows Server 2003 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
889100  (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849  (http://support.microsoft.com/kb/968849/ ) How to obtain the latest service pack for Windows Server 2008

Installation instructions

After you install this hotfix, we recommend that you additionally install hotfix 978243. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
978243  (http://support.microsoft.com/kb/978243/ ) A terminal server that is running Windows Server 2003 Service Pack 2 restarts unexpectedly after hotfix 971280 or security update 971486 (MS09-058) is installed

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2003 file information note
  • In addition to the files that are listed in these tables, this hotfix also installs an associated security catalog file (KBnumber.cat) that is signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2003
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Fltmgr.sys5.2.3790.4601132,09609-Oct-200920:00x86SP2
Ntkrnlmp.exe5.2.3790.46012,499,58409-Oct-200921:08Not applicableSP2
Ntkrnlpa.exe5.2.3790.46012,310,65609-Oct-200919:58x86SP2
Ntkrpamp.exe5.2.3790.46012,351,10409-Oct-200919:58Not applicableSP2
Ntoskrnl.exe5.2.3790.46012,459,13609-Oct-200921:08x86SP2
For all supported x64-based versions of Windows Server 2003
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Fltmgr.sys5.2.3790.4601229,37625-Nov-200906:37x64SP2
Hal.dll5.2.3790.4354280,06425-Nov-200906:38x64SP2
Ntkrnlmp.exe5.2.3790.46014,613,63225-Nov-200906:38x64SP2
Ntoskrnl.exe5.2.3790.46014,540,41625-Nov-200906:38x64SP2
For all supported IA-64-based versions of Windows Server 2003
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Fltmgr.sys5.2.3790.4601476,16025-Nov-200906:36IA-64SP2Not applicable
Ntdll.dll5.2.3790.44551,646,59225-Nov-200906:37IA-64SP2Not applicable
Ntkrnlmp.exe5.2.3790.46016,581,24825-Nov-200906:37IA-64SP2Not applicable
Wntdll.dll5.2.3790.4455775,16825-Nov-200906:37x86SP2WOW
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both of these operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 0 . 20xxxWindows VistaRTMLDR
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Fltmgr.sys6.0.6001.22547189,00023-Oct-200918:16x86
Fltmgr.sys6.0.6002.22250188,98423-Oct-200918:00x86
Ntkrnlpa.exe6.0.6001.225473,600,45623-Oct-200918:16Not applicable
Ntoskrnl.exe6.0.6001.225473,548,74423-Oct-200918:16Not applicable
Ntkrnlpa.exe6.0.6002.222503,600,95223-Oct-200918:00Not applicable
Ntoskrnl.exe6.0.6002.222503,549,75223-Oct-200918:00Not applicable
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Fltmgr.sys6.0.6001.22547272,45623-Oct-200918:36x64
Fltmgr.sys6.0.6002.22250273,97623-Oct-200918:01x64
Ntoskrnl.exe6.0.6001.225474,678,72823-Oct-200918:37x64
Ntoskrnl.exe6.0.6002.222504,691,00023-Oct-200918:01x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Fltmgr.sys6.0.6001.22547592,45623-Oct-200918:09IA-64
Fltmgr.sys6.0.6002.22250592,44023-Oct-200917:53IA-64
Ntoskrnl.exe6.0.6001.225479,483,84823-Oct-200918:09IA-64
Ntoskrnl.exe6.0.6002.222509,465,91223-Oct-200917:53IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista


Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb975759_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,36726-Oct-200914:20Not applicable
Package_for_kb975759_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,69426-Oct-200914:20Not applicable
Package_for_kb975759_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,71326-Oct-200914:20Not applicable
Package_for_kb975759_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,42226-Oct-200914:20Not applicable
Package_for_kb975759_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,69026-Oct-200914:20Not applicable
Package_for_kb975759_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,70126-Oct-200914:20Not applicable
Package_for_kb975759_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,42526-Oct-200914:20Not applicable
Package_for_kb975759_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,69426-Oct-200914:20Not applicable
Package_for_kb975759_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,71326-Oct-200914:20Not applicable
Package_for_kb975759_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,42226-Oct-200914:20Not applicable
Package_for_kb975759_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,43026-Oct-200914:20Not applicable
X86_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6001.22547_none_116ed9ab4403c710.manifestNot applicable12,34023-Oct-200919:27Not applicable
X86_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6002.22250_none_134379a1413886c4.manifestNot applicable12,34023-Oct-200921:54Not applicable
X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22547_none_6c95c859cd5ac7f3.manifestNot applicable17,80623-Oct-200919:37Not applicable
X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.22250_none_6e6a684fca8f87a7.manifestNot applicable17,80623-Oct-200921:57Not applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista


Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6001.22547_none_6d8d752efc613846.manifestNot applicable12,60423-Oct-200919:45Not applicable
Amd64_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6002.22250_none_6f621524f995f7fa.manifestNot applicable12,60423-Oct-200919:01Not applicable
Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22547_none_c8b463dd85b83929.manifestNot applicable16,51223-Oct-200919:50Not applicable
Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.22250_none_ca8903d382ecf8dd.manifestNot applicable16,51223-Oct-200919:04Not applicable
Package_for_kb975759_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,37526-Oct-200914:20Not applicable
Package_for_kb975759_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,70626-Oct-200914:20Not applicable
Package_for_kb975759_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,72326-Oct-200914:20Not applicable
Package_for_kb975759_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,43026-Oct-200914:20Not applicable
Package_for_kb975759_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,70226-Oct-200914:20Not applicable
Package_for_kb975759_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,71126-Oct-200914:20Not applicable
Package_for_kb975759_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,43326-Oct-200914:20Not applicable
Package_for_kb975759_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,70626-Oct-200914:20Not applicable
Package_for_kb975759_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,72326-Oct-200914:20Not applicable
Package_for_kb975759_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,43026-Oct-200914:20Not applicable
Package_for_kb975759_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,43826-Oct-200914:20Not applicable

Additional files for all supported Itanium-based versions of Windows Server 2008


Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6001.22547_none_11707da14401d00c.manifestNot applicable12,60123-Oct-200918:57Not applicable
Ia64_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6002.22250_none_13451d9741368fc0.manifestNot applicable12,60123-Oct-200918:36Not applicable
Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22547_none_6c976c4fcd58d0ef.manifestNot applicable16,81923-Oct-200919:00Not applicable
Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.22250_none_6e6c0c45ca8d90a3.manifestNot applicable16,81923-Oct-200918:39Not applicable
Package_for_kb975759_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,42526-Oct-200914:20Not applicable
Package_for_kb975759_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,53026-Oct-200914:20Not applicable
Package_for_kb975759_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,70626-Oct-200914:20Not applicable
Package_for_kb975759_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,42926-Oct-200914:20Not applicable
Package_for_kb975759_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,53426-Oct-200914:20Not applicable
Package_for_kb975759_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,71826-Oct-200914:20Not applicable
Package_for_kb975759_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,42626-Oct-200914:20Not applicable
Package_for_kb975759_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot applicable1,43426-Oct-200914:20Not applicable

REFERENCES

For more information about the filter manager, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa488191.aspx (http://msdn.microsoft.com/en-us/library/aa488191.aspx)

Redistribution

This hotfix may be available to your company for redistribution with its products subjects to certain conditions and requirements.  

If you are interested, please email redistpm@microsoft.com (mailto:redistpm@microsoft.com)  with subject line: KB975759 – request for redistribution [enter your company name].

APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
Keywords: 
kbqfe kbhotfixserver kbsurveynew kbautohotfix kbexpertiseinter kbbug kbfix KB975759
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