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Article ID: 976036 - Last Review: April 19, 2010 - Revision: 2.0

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SYMPTOMS

Consider the following scenario:
  • You install the Remote Desktop Services (RDC) server role on a computer that is running Windows Server 2008 R2, or you install Terminal Services role on a computer that is running Windows Server 2008.
  • You disable the "Restrict each user to a single session" option on the computer.
  • You configure some logon scripts or some logoff scripts to run when a user creates a session and logs on to the computer.
  • You use a user account to create a RDC session to the computer. Then, you use the same user account to create another RDC session to the computer.
In this scenario, the logon scripts or the logoff scripts do not run in the second RDC session.

CAUSE

This problem occurs because of an issue in the Group Policy Client service.

The Group Policy Client service does not support multiple RDC sessions if the same user account is used. When you use the same user account to establish more than one RDC session, an incorrect session ID is assigned to the Gpscript.exe process for the sessions that are created after the first session. Therefore, the Gpscript.exe process cannot be used to run the logon scripts.

Note This issue also affects the logoff scripts.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 or Windows Server 2008 on the computer.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpapi.dll6.1.7600.1638596,76814-Jul-200901:40x64
Gpsvc.dll6.1.7600.20669776,70416-Mar-201008:02x64
Gpapi.dll6.1.7600.2066979,87216-Mar-201007:21x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpapi.dll6.1.7600.20669168,96016-Mar-201006:38IA-64
Gpsvc.dll6.1.7600.206691,323,00816-Mar-201006:38IA-64
Gpapi.dll6.1.7600.2066979,87216-Mar-201007:21x86
For all supported X86-based versions of Windows Server 2008, Service Pack 2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpapi.dll6.0.6002.2236875,26419-Mar-201018:43x86
Gpsvc.dll6.0.6002.22368576,00019-Mar-201018:43x86
For all supported IA-64-based versions of Windows Server 2008 Service Pack 2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpapi.dll6.0.6002.22368155,13619-Mar-201018:31IA-64
Gpsvc.dll6.0.6002.223681,281,02419-Mar-201018:32IA-64
Gpapi.dll6.0.6002.2236875,26419-Mar-201018:43x86
For all supported x64-based versions of Windows Server 2008 Service Pack 2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpapi.dll6.0.6002.2236884,48019-Mar-201018:53x64
Gpsvc.dll6.0.6002.22368718,84819-Mar-201018:53x64
Gpapi.dll6.0.6002.2236875,26419-Mar-201018:43x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_10d8c09bfbbe9fe9b17814ae6aec0295_31bf3856ad364e35_6.1.7600.20669_none_02eda0daf378d605.manifest
File versionNot applicable
File size708
Date (UTC)16-Mar-2010
Time (UTC)10:56
PlatformNot applicable
File nameAmd64_616a26f2a305a24b302810d4265aeca5_31bf3856ad364e35_6.1.7600.20669_none_a0e256c489013c7c.manifest
File versionNot applicable
File size708
Date (UTC)16-Mar-2010
Time (UTC)10:56
PlatformNot applicable
File nameAmd64_microsoft-windows-grouppolicy-base_31bf3856ad364e35_6.1.7600.20669_none_84bb951d19bd743e.manifest
File versionNot applicable
File size135,855
Date (UTC)16-Mar-2010
Time (UTC)11:18
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,328
Date (UTC)16-Mar-2010
Time (UTC)10:56
PlatformNot applicable
File nameWow64_microsoft-windows-grouppolicy-base_31bf3856ad364e35_6.1.7600.20669_none_8f103f6f4e1e3639.manifest
File versionNot applicable
File size60,362
Date (UTC)16-Mar-2010
Time (UTC)07:48
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_616a26f2a305a24b302810d4265aeca5_31bf3856ad364e35_6.1.7600.20669_none_44c55f36d0a1d442.manifest
File versionNot applicable
File size707
Date (UTC)16-Mar-2010
Time (UTC)10:56
PlatformNot applicable
File nameIa64_e8e017f27e94ee3db49540308e3e3294_31bf3856ad364e35_6.1.7600.20669_none_ff8744e7533d01bc.manifest
File versionNot applicable
File size706
Date (UTC)16-Mar-2010
Time (UTC)10:56
PlatformNot applicable
File nameIa64_microsoft-windows-grouppolicy-base_31bf3856ad364e35_6.1.7600.20669_none_289e9d8f615e0c04.manifest
File versionNot applicable
File size130,896
Date (UTC)16-Mar-2010
Time (UTC)08:48
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,684
Date (UTC)16-Mar-2010
Time (UTC)10:56
PlatformNot applicable
File nameWow64_microsoft-windows-grouppolicy-base_31bf3856ad364e35_6.1.7600.20669_none_8f103f6f4e1e3639.manifest
File versionNot applicable
File size60,362
Date (UTC)16-Mar-2010
Time (UTC)07:48
PlatformNot applicable

APPLIES TO
  • Windows HPC Server 2008 R2
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbexpertiseinter kbsurveynew kbqfe kbautohotfix kbhotfixserver kbfix KB976036
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