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Article ID: 979425 - Last Review: October 6, 2011 - Revision: 2.0

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SYMPTOMS

Consider the following scenario:
  • You have Remote Desktop Connection (RDC) 7.0 installed on a client computer that is running, Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2.
  • On the client computer, you connect to a RemoteApp application through an RDC session.
  • You use the mouse to select an item from a combo box in the RemoteApp application.

In this scenario, the item in the combo box is not updated with the one that you have selected.

CAUSE

This issue occurs because of a design change that was originally made in RDC 6.1.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows Server 2008 R2
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849  (http://support.microsoft.com/kb/968849/ ) How to obtain the latest service pack for Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mstsc.exe6.1.7600.206251,034,24013-May-201014:50x86
Mstsc.exe6.1.7600.206251,034,24013-May-201015:06x86
Aaclient.dll6.1.7600.20625131,58413-May-201017:15x86
Mstscax.dll6.1.7600.206252,703,36013-May-201017:15x86
Tsgqec.dll6.1.7600.2062536,86413-May-201017:15x86
Aaclient.dll6.1.7600.20625131,58413-May-201018:27x86
Mstscax.dll6.1.7600.206252,703,36013-May-201018:27x86
Tsgqec.dll6.1.7600.2062536,86413-May-201018:27x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mstsc.exe6.1.7600.206251,098,24013-May-201013:21x64
Mstsc.exe6.1.7600.206251,098,24013-May-201013:26x64
Aaclient.dll6.1.7600.20625158,72013-May-201017:34x64
Mstscax.dll6.1.7600.206253,152,38413-May-201017:34x64
Tsgqec.dll6.1.7600.2062544,03213-May-201017:34x64
Aaclient.dll6.1.7600.20625158,72013-May-201018:26x64
Mstscax.dll6.1.7600.206253,152,38413-May-201018:26x64
Tsgqec.dll6.1.7600.2062544,03213-May-201018:26x64
Mstsc.exe6.1.7600.206251,034,24013-May-201014:50x86
Mstsc.exe6.1.7600.206251,034,24013-May-201015:06x86
Aaclient.dll6.1.7600.20625131,58413-May-201017:15x86
Mstscax.dll6.1.7600.206252,703,36013-May-201017:15x86
Tsgqec.dll6.1.7600.2062536,86413-May-201017:15x86
Aaclient.dll6.1.7600.20625131,58413-May-201018:27x86
Mstscax.dll6.1.7600.206252,703,36013-May-201018:27x86
Tsgqec.dll6.1.7600.2062536,86413-May-201018:27x86
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mstsc.exe6.1.7600.206251,034,24023-Jan-201007:35x86
Aaclient.dll6.1.7600.20625131,58423-Jan-201007:36x86
Mstscax.dll6.1.7600.206252,703,36023-Jan-201007:36x86
Tsgqec.dll6.1.7600.2062536,86423-Jan-201007:36x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mstsc.exe6.1.7600.206251,098,24023-Jan- 201008:08x64
Aaclient.dll6.1.7600.20625158,72023-Jan- 201008:08x64
Mstscax.dll6.1.7600.206253,152,38423-Jan- 201008:11x64
Tsgqec.dll6.1.7600.2062544,03223-Jan-201008:11x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mstsc.exe6.1.7600.206251,660,41623-Jan-201006:44IA- 64
Aaclient.dll6.1.7600.20625339,96823-Jan-201006:44IA- 64
Mstscax.dll6.1.7600.206256,086,14423-Jan-201006:45IA- 64
Tsgqec.dll6.1.7600.2062597,79223-Jan-201006:45IA-64

WORKAROUND

To work around this issue, use the UP ARROW or the DOWN ARROW keys on your keyboard to select an item in a combo box.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

If you experience the same problem when you use RDC 6.1, apply hotfix KB968358. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
968358  (http://support.microsoft.com/kb/968358/ ) You cannot use a mouse to select combo box items in a RemoteApp program that you connect to through Remote Desktop Connection (RDC) 6.1
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File namePackage_1_for_kb979425~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,049
Date (UTC)14-May-2010
Time (UTC)05:14
PlatformNot Applicable
File namePackage_2_for_kb979425~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,049
Date (UTC)14-May-2010
Time (UTC)05:14
PlatformNot Applicable
File namePackage_for_kb979425_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)14-May-2010
Time (UTC)05:14
PlatformNot Applicable
File namePackage_for_kb979425_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,364
Date (UTC)14-May-2010
Time (UTC)05:14
PlatformNot Applicable
File namePackage_for_kb979425_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,711
Date (UTC)14-May-2010
Time (UTC)05:14
PlatformNot Applicable
File nameX86_414f2cfd6e8891411c884b212c2e6431_31bf3856ad364e35_7.0.6002.22404_none_3abb23e483fd370f.manifest
File versionNot Applicable
File size1,093
Date (UTC)14-May-2010
Time (UTC)05:14
PlatformNot Applicable
File nameX86_9f03cfb498295b0fdca77035b147c6f0_31bf3856ad364e35_7.0.6001.22691_none_fe10d0fa3fb4ee2a.manifest
File versionNot Applicable
File size1,093
Date (UTC)14-May-2010
Time (UTC)05:14
PlatformNot Applicable
File nameX86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_7.0.6001.22691_none_3f762121c563df2a.manifest
File versionNot Applicable
File size18,313
Date (UTC)13-May-2010
Time (UTC)18:55
PlatformNot Applicable
File nameX86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_7.0.6002.22404_none_41c0e519c23e8201.manifest
File versionNot Applicable
File size18,313
Date (UTC)13-May-2010
Time (UTC)20:06
PlatformNot Applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.0.6001.22691_none_2187db4969f485a9.manifest
File versionNot Applicable
File size124,053
Date (UTC)13-May-2010
Time (UTC)18:59
PlatformNot Applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.0.6002.22404_none_23d29f4166cf2880.manifest
File versionNot Applicable
File size124,053
Date (UTC)13-May-2010
Time (UTC)20:10
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mstsc.exe6.1.7600.206251,098,24013-May-201013:21x64
Mstsc.exe6.1.7600.206251,098,24013-May-201013:26x64
Aaclient.dll6.1.7600.20625158,72013-May-201017:34x64
Mstscax.dll6.1.7600.206253,152,38413-May-201017:34x64
Tsgqec.dll6.1.7600.2062544,03213-May-201017:34x64
Aaclient.dll6.1.7600.20625158,72013-May-201018:26x64
Mstscax.dll6.1.7600.206253,152,38413-May-201018:26x64
Tsgqec.dll6.1.7600.2062544,03213-May-201018:26x64
Mstsc.exe6.1.7600.206251,034,24013-May-201014:50x86
Mstsc.exe6.1.7600.206251,034,24013-May-201015:06x86
Aaclient.dll6.1.7600.20625131,58413-May-201017:15x86
Mstscax.dll6.1.7600.206252,703,36013-May-201017:15x86
Tsgqec.dll6.1.7600.2062536,86413-May-201017:15x86
Aaclient.dll6.1.7600.20625131,58413-May-201018:27x86
Mstscax.dll6.1.7600.206252,703,36013-May-201018:27x86
Tsgqec.dll6.1.7600.2062536,86413-May-201018:27x86

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size1,459
Date (UTC)26-Jan- 2010
Time (UTC)01:09
PlatformNot applicable
File nameX86_51ecabdfbe0f24d6dd72add15c2c4054_31bf3856ad364e35_6.1.7600.20625_none_6b6cdbb4320ab64b.manifest
File versionNot applicable
File size1,093
Date (UTC)26-Jan-2010
Time (UTC)01:09
PlatformNot applicable
File nameX86_microsoft-windows- t..minalservicesclient_31bf3856ad364e35_6.1.7600.20625_none_4e7d23d79b5817e1.manifest
File versionNot applicable
File size20,880
Date (UTC)23-Jan- 2010
Time (UTC)08:01
PlatformNot applicable
File nameX86_microsoft-windows-t..s- clientactivexcore_31bf3856ad364e35_6.1.7600.20625_none_308eddff3fe8be60.manifest
File versionNot applicable
File size131,498
Date (UTC)23-Jan- 2010
Time (UTC)08:01
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_fb2fa9970624bcf5f214b3be23b64428_31bf3856ad364e35_6.1.7600.20625_none_08d23d391221c7b0.manifest
File versionNot applicable
File size1,838
Date (UTC)26-Jan-2010
Time (UTC)01:09
PlatformNot applicable
File nameAmd64_microsoft-windows- t..minalservicesclient_31bf3856ad364e35_6.1.7600.20625_none_aa9bbf5b53b58917.manifest
File versionNot applicable
File size20,886
Date (UTC)23-Jan- 2010
Time (UTC)08:42
PlatformNot applicable
File nameAmd64_microsoft-windows-t..s- clientactivexcore_31bf3856ad364e35_6.1.7600.20625_none_8cad7982f8462f96.manifest
File versionNot applicable
File size131,504
Date (UTC)23-Jan- 2010
Time (UTC)08:44
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,467
Date (UTC) 26-Jan-2010
Time (UTC)01:09
PlatformNot applicable
File nameWow64_microsoft-windows- t..minalservicesclient_31bf3856ad364e35_6.1.7600.20625_none_b4f069ad88164b12.manifest
File versionNot applicable
File size13,023
Date (UTC)23-Jan- 2010
Time (UTC)07:52
PlatformNot applicable
File nameX86_microsoft-windows-t..s- clientactivexcore_31bf3856ad364e35_6.1.7600.20625_none_308eddff3fe8be60.manifest
File versionNot applicable
File size131,498
Date (UTC)23-Jan- 2010
Time (UTC)08:01
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_a0ae6e8069212e9b2d8ba3bf05ffef49_31bf3856ad364e35_6.1.7600.20625_none_d9bb636eae8ebc4b.manifest
File versionNot applicable
File size1,835
Date (UTC)26-Jan-2010
Time (UTC)01:09
PlatformNot applicable
File nameIa64_microsoft-windows- t..minalservicesclient_31bf3856ad364e35_6.1.7600.20625_none_4e7ec7cd9b5620dd.manifest
File versionNot applicable
File size20,883
Date (UTC)23-Jan- 2010
Time (UTC)08:33
PlatformNot applicable
File nameIa64_microsoft-windows-t..s- clientactivexcore_31bf3856ad364e35_6.1.7600.20625_none_309081f53fe6c75c.manifest
File versionNot applicable
File size131,501
Date (UTC)23-Jan- 2010
Time (UTC)08:33
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,463
Date (UTC) 26-Jan-2010
Time (UTC)01:09
PlatformNot applicable
File nameWow64_microsoft-windows- t..minalservicesclient_31bf3856ad364e35_6.1.7600.20625_none_b4f069ad88164b12.manifest
File versionNot applicable
File size13,023
Date (UTC)23-Jan- 2010
Time (UTC)07:52
PlatformNot applicable
File nameX86_microsoft-windows-t..s- clientactivexcore_31bf3856ad364e35_6.1.7600.20625_none_308eddff3fe8be60.manifest
File versionNot applicable
File size131,498
Date (UTC)23-Jan- 2010
Time (UTC)08:01
PlatformNot applicable

APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows HPC Server 2008 R2
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbexpertiseadvanced kbqfe kbHotfixServer kbsurveynew kbautohotfix KB979425
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