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Article ID: 982995 - Last Review: September 3, 2013 - Revision: 5.0

Symptoms

When you try to open a Microsoft Word 2010 document, a Microsoft Excel 2010 document, or a Microsoft PowerPoint 2010 document in Windows Internet Explorer 7 or in Internet Explorer 8, the document may not open in the same window as Internet Explorer. Instead, the document opens in a new Word 2010 application window, a new Excel 2010 application window, or in a new PowerPoint 2010 application window.

Cause

This behavior occurs if the BrowserFlags DWORD value was added to the registry. For more information about the BrowserFlags DWORD value, click the following article number to view the article in the Microsoft Knowledge Base:
927009  (http://support.microsoft.com/kb/927009/en-US/ ) A new window opens when you try to view a 2007 Microsoft Office program document in Windows Internet Explorer 7 or Internet Explorer 8

Resolution

To have us fix the problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me

To fix this problem automatically, click the Fix it button or link. Click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
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Fix this problem (http://go.microsoft.com/?linkid=9751396)
Microsoft Fix it 50514
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Notes
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not using the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Then, go to the "Did this fix the problem?" section.

Let me fix it myself

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

To resolve this behavior, follow these steps:
  1. Start Notepad.
  2. Copy and then paste the following text to Notepad:
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Word.Document.8]
    "BrowserFlags"=dword:80000024
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Word.RTF.8]
    "BrowserFlags"=dword:80000024
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Word.Document.12]
    "BrowserFlags"=dword:80000024
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Word.DocumentMacroEnabled.12]
    "BrowserFlags"=dword:80000024
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Excel.Sheet.8]
    "BrowserFlags"=dword:80000A00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Excel.Sheet.12]
    "BrowserFlags"=dword:80000A00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Excel.SheetMacroEnabled.12]
    "BrowserFlags"=dword:80000A00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Excel.SheetBinaryMacroEnabled.12]
    "BrowserFlags"=dword:80000A00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PowerPoint.Show.8]
    "BrowserFlags"=dword:800000A0
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PowerPoint.Show.12]
    "BrowserFlags"=dword:800000A0
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PowerPoint.ShowMacroEnabled.12]
    "BrowserFlags"=dword:800000A0
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PowerPoint.SlideShow.8]
    "BrowserFlags"=dword:800000A0
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PowerPoint.SlideShow.12]
    "BrowserFlags"=dword:800000A0
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PowerPoint.SlideShowMacroEnabled.12]
    "BrowserFlags"=dword:800000A0
    
  3. Save the file as FileName.reg.
  4. Double-click FileName.reg to run this registry script.
  5. Start Internet Explorer 7.

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support (http://support.microsoft.com/contactus) .
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me (http://blogs.technet.com/fixit4me/) " blog or send us an email (mailto:fixit4me@microsoft.com?Subject=KB) .

More information

For more information about how to configure Internet Explorer to open Office documents in the appropriate Office program instead of in Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:
162059  (http://support.microsoft.com/kb/162059/ ) How to configure Internet Explorer to open Office documents in the appropriate Office program instead of in Internet Explorer

Applies to
  • Microsoft Word 2010
  • Microsoft Excel 2010
  • Microsoft PowerPoint 2010
Keywords: 
kbsurveynew kbtshoot kbprb kbexpertiseinter kbfixme kbmsifixme KB982995
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